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LEGAL

Privacy policy

How Ironweave & Step handles customer information in accordance with Philippine privacy principles.

Information we collect

We collect information needed to create accounts, process orders, deliver parcels, provide support and prevent fraud. This may include your name, contact details, delivery address and order history.

How information is used

Information is used only for store operations, required communications, service improvements and marketing you explicitly agree to receive. We do not sell personal information.

Storage and access

Access is limited to authorized staff and service providers involved in operating the store. Once the production database is connected, retention and deletion controls will be documented here.

Your choices

You may request access, correction or deletion of your information by contacting the store. Some records may be retained where required for accounting, dispute resolution or legal compliance.